EFFECTIVE DATE: February 20, 2020
1. Data Information Collection
Personal Data: Personally identifiable information (“Personal Data”) is any information that can be used to identify a specific individual, such as your name, email address, home address, phone number, and credit card information. This Website collects Personal Data when you interact with the Website. We may also obtain Personal Data from reputable third parties.
Aggregate and Anonymous Data: Aggregate and anonymous data is information that does not identify you specifically including data collected automatically regarding your interaction with the Website (“AA Data”). Information we may collect includes, but is not limited to, the total number of visitors to the Website, the number of visitors to each page of the Website, device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether or not you have enabling software to access certain features, access times, referring website URLs and other information about your interaction with us. CDR may analyze this AA Data for trends and statistics, but such information will be maintained, used in aggregate form only and it will not contain Personal Data other than an IP address. We may use such AA Data to analyze trends to better administer the Website. We may use third party service providers to help us operate our business or administer activities on our behalf. We may share your information with these third parties for those limited purposes.
2. Cookies and Similar Technologies
We use “cookies” or other similar technologies to collect AA Data. A “cookie” is a data file placed on a Device when the Device is used to visit the Website. When you click on a “Buy” button or a promotional offer on the Website, an affiliate cookie tracks your use and any purchases made on third party merchant web sites; this allows CDR to collect commissions on purchases that you make from third party merchants. We may also use a service that collects data remotely by using “pixel tags,” “web beacons,” “clear GIFs,” or similar means. This information is AA Data.
3. Privacy of Children
We do not knowingly collect or solicit Personal Data from children under the age of eighteen (18).
4. Use of Your Data
Personal Data: We will use your Personal Data for the purposes for which it was provided. For example, if you provide Personal Data to request information about our services, we will use it to contact you at the email address or phone number(s) you provide to us. We may also use your Personal Data to provide you with information about features, services, and other offerings that may be of interest to you. We also may send information or offers to Website users on behalf of other businesses. Under certain circumstances (for example if you post a review) we may post your Personal Data on the Website. We will notify you of this possibility when you provide the Personal Data and, if possible, when the Personal Data is posted. Cookies and similar tools may be used to relate your use of the Website and AA Data to Personal Data. If any AA Data is linked with Personal Data, the linked AA Data will then be treated as Personal Data.
AA Data: We may also use Personal Data in aggregate form for purposes of research or analysis. We may share this type of AA Data with a variety of third parties, including our affiliates, agents, and current and prospective business partners. We may use AA Data collected from the Website for site administration, advertising and promotional purposes, and we may share such information with various affiliated and unaffiliated entities for such purposes. We may also enter into agreements with outside companies that possess technology that allows the Website to customize the advertising and marketing messages you receive on the Website. This data may be shared with these companies for this purpose.
5. Disclosure of Personal Data
Disclosure to Third Parties: We may provide your Personal Data to carefully-screened marketing partners or other third parties for the purpose of contacting you with marketing and other information about products, services, or publications in which we believe you may have an interest. These partners may offer you products and services they think may be of interest to you. If you do not want us to share your Personal Data with marketing partners or third parties for their marketing or promotional purposes, you may opt-out of such sharing by contacting us at email@example.com.
In addition, we may hire other companies to perform certain business-related functions on our behalf. When we employ a third party to perform these functions, that third party will only be provided with the particular Personal Data it needs to perform its function, and is required to protect the Personal Data. We may also share Personal Data with third parties for purposes specified at the time of collection, such as for their marketing or promotional purposes. We will provide you with an opportunity to elect or decline these services or opportunities (see “Your Choices” below). In the event you have elected to unsubscribe from any of our services, we will share your Personal Data with third parties with whom we jointly offer such services solely to the extent necessary to ensure that your request not to receive such communications is honored. In addition, for third party sponsored sweepstakes, contests, or promotions, we may request Personal Data from you that may be shared with the sweepstakes sponsor upon request.
Disclosure to Others: We may disclose Personal Data without providing you with a choice under the following circumstances to:
- Protect the legal rights, privacy or safety of CDR or its subsidiaries, affiliates or its or their employees, agents and contractors.
- Protect the safety and security of visitors to the Website or other properties.
- Protect against fraud or other illegal activity or for risk management purposes.
- Respond to inquiries or requests from public authorities.
- Permit us to pursue available remedies or limit the damages that we may sustain.
- Comply with the law or legal process.
Your credit card numbers, CVS (back of the card) numbers and expiration dates are never revealed by the Website to anyone except to processing agencies and/or law enforcement authorities and/or in connection with fraud investigations and litigation.
6. Links to Third Party Sites / Merchants
7. Your Choices
You can use the Website without providing any Personal Data, but if you decline to provide Personal Data, you may not be able to use certain services or features. If you have previously provided Personal Data to the Website and are receiving emails or other communications from the Website and you do not want to receive such emails, please discontinue your subscriptions by contacting us at firstname.lastname@example.org, or clicking “unsubscribe” at the bottom of the communication. We may, however, retain records of your Personal Data as needed in order to comply with applicable federal, state, or local law. You may elect or decline to receive offers of interest from third parties by contacting us at email@example.com.
If you have unsubscribed from any CDR communications, due to advanced production schedules, you may receive communications already in production.
8. Public Sharing
9. Citizens Debt Relief, LLC Sharing
Information that is publicly shared may be used by CDR for promotional purposes.
10. California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide Personal Data to the Website may request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please contact us at firstname.lastname@example.org.
11. Protecting Your Information
We take reasonable security precautions to secure the Personal Data that you choose to provide against the loss, misuse, alteration, or unauthorized access of such information. Unfortunately, no transmission of data over the Internet is guaranteed to be completely secure. While we strive to protect your Personal Data, we cannot ensure or warrant the security or confidentiality of any Personal Data you transmit to us.
- Announcing the change on the home page of the Website; or
14. Contacting Citizens Debt Relief, LLC